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Webinar registration opens: how to refine processes, enhance customer experience

Powersports Business has announced its next webinar will be held Thursday, October 12, 2 p.m. CST. The webinar will feature Car Wars’ Tyler von Richter and he will discuss what five steps can be taken to turn process and precision into a competitive advantage.

As 2023 begins to wrap up, Richter will discuss how to refine processes as we learn how to navigate the post-COVID landscape. He will give a comprehensive overview of five vital strategies to enhance customer experience within the Powersports industry. We will delve into essential aspects of an enviable phone regimen such as leveraging advanced call routing, prioritizing high-value phone calls, enhancing staff accountability, seizing every opportunity, and building unwavering commitments through outbound calling.

This webinar promises to be a game-changer for Powersports dealers seeking to revolutionize their phone processes. This practical session will feature real dealer reports and address how to elevate your customer engagement through optimized phone handling. 

Register for the live webinar today, and join us Thursday, October 12 at 2 p.m. CST.

Tyler von Richter is the Senior Director of Sales at Car Wars. Prior to joining Car Wars, Tyler worked in the sports industry as a writer for SB Nation and TV/Radio commentator. He has worked with dealers in the auto, leisure, and powersports industries for nearly a decade now, but his passion is in the powersports space. His passion is building partnerships with powersports dealers who share a common goal, improve processes with people and simplified technology, and help dealers improve revenue and retention.


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