By MARK J. SHEFFIELD Normally you see a problem coming at you, but COVID-19 swooped in from the periphery and it’s catching many dealers unprepared. Scientists have long predicted a ...

BY FORREST FLINN Believe it or not, you and your dealership managers are leading by example every day. The question comes down to, are you and your managers leading by ...

BY FORREST FLINN The field of leadership is the number one researched topic by management scholars today. Specifically, the concepts of transformative and transactional leadership styles are the current topics studied. This ...

BY FORREST FLINN Have you ever wondered why the book value of your parts and accessory inventory is so different than those reported on the balance sheet? Does the book value ...

BY FRAN O'HAGAN “You can ride anytime, anywhere, on any bike. This is essentially like having a bike in your suitcase.” That’s what EagleRider co-founder and CEO Chris McIntyre said ...

BY FORREST FLINN The other day, a client of mine said that she was just burned out when I asked her about the status of a few projects. I thought to ...

BY LAUREN LABUNSKY The holidays are a busy time for everyone. For businesses, it’s also a time of year to maximize the opportunity to draw in holiday shoppers. Are online ...

BY FORREST FLINN You think that managing rebates would be a simple and straight forward process, and mostly it is. Unfortunately, the rules for sales incentives or rebates change monthly, ...

BY LAUREN LABUNSKY If you haven’t incorporated voice assistants into your daily life yet, chances are it won’t be long before you do. According to a recent study, 70% of ...

BY FORREST FLINN Let’s face it, hiring and firing can be a daunting experience, but what do you do when an employee who left, willingly or unwillingly, lists you as ...