BY FORREST FLINN Grit is not some disease you can get.  Nor is grit some type of cleaning product, however True Grit is. According to Angela Duckworth, who coined the phrase, grit ...

BY LAUREN LABUNSKY When a customer walks into your dealership, it’s easy to find out what type of unit they are interested in. A member of your sales team can ...

BY ERIC MCMULLEN Events are a lot of work. They really have nothing to do with the everyday tasks associated with running your business and it is difficult to measure ...

BY FORREST FLINN In the past few years, I have blogged about future changes coming to the federal overtime rules as outlined in the Fair Standard Labor Act (FSLA). That ...

BY LAUREN LABUNSKY Any dealer will tell you that customer experience is key to running a successful business. The way you treat your customers can make the difference between earning ...

BY ERIC MCMULLEN The internet is an ocean without a floor. With its continued growth comes great marketing opportunity. Search engine optimization, or SEO as it is most commonly referred, ...

BY LAUREN LABUNSKY Traditional advertising methods can feel like tossing a coin into a fountain, with only a hope and wish that things turn out the way you hope. Digital ...

BY FORREST FLINN Have you ever read something that just changed your life forever? Have you ever had an experience that reinvented how you view yourself and others that you ...

BY ERIC MCMULLEN If we only use ten percent of our brains, imagine what percentage we use of our computers. After being the “social media guy” for two years, I ...

BY LAUREN LABUNSKY There is no better way to assess a prospect’s likelihood to buy than to see what actions they take in their customer journey. From a digital standpoint, these ...