Blogs
-
Disneyland and dealerships
What does that have to do with what I’ve got to talk about? Attitudes and process. Some stores that I…
Read More » -
Session one: Presentation and demonstration
The classroom is not the place to go into the specifics of each model. It would take way too…
Read More » -
Auto response on autopilot?
The difference between the right word and the almost right word is the difference between lightning and a lightning bug…
Read More » -
New overtime changes coming to a dealership near you
Hey, dealers! It’s time to get ready for some very interesting payroll changes that are coming down the pike from…
Read More » -
It’s almost June; are you prepared?
P&A Merchandise review status Be like the Boy Scouts! We are in seasonal retailing, and we do our best to…
Read More » -
Sex sells? Research says…
Liz Keener’s recent article, Are bikini bike washes limiting your customer base, sparked many comments, including this lively discussion on…
Read More » -
Session one of sales training: Part two
Normally, I tell a quick joke after the break to try and relax the class. I know there is a…
Read More » -
What kind of protection do you use?
If you’ve been following the business manager’s story I’ve blogged about over the past couple of months, you know that…
Read More » -
Why we do…
“There are two great days in a person’s life — the day we are born and the day we discover…
Read More » -
Collection selling
My favorite things to merchandise are apparel brands and collections. I love showcasing a brand, or part of a brand,…
Read More »