BY NAPOLEON TETREAULT Previously we have spoken about selling, selling profitably (margins), helping people buy, asking questions and providing value to your customers, among many other topics. This is all, ...

BY NAPOLEON TETRAULT Previously we have spoken about selling, selling profitably (margins), helping people buy, asking questions and providing value to your customers, among many other topics. This is all, ...

BY SCOTT HOCHMUTH  Visitors to cities in Europe quickly notice the popularity of motorcycles and scooters, which line and occupy nearly every street.  Narrow roads, limited parking and the expense ...

BY FORREST FLINN Years ago, when I was a younger man, my manager said to me that managing a powersports dealership is a young man’s game. At the time I ...

BY NAPOLEON TETRAULT In any sport in which you are trying to improve, be it running, biking, cross country riding or even doing a work out video in your own ...

BY TONY GONZALEZ Margins. We continuously discuss low margins in Garage Composites 20-Clubs and how margins rarely seem to be what they used to be. While many dealers face the ...

BY LAUREN LABUNSKY As we inch closer to the summer, we hear from most of our powersports dealers that they are anticipating the busiest and highest-selling season of the year. ...

BY SCOTT HOCHMUTH Excellent service is paramount to customer satisfaction and repeat business. Customers are impressed by employees that are knowledgeable about products, listen and understand the customer’s needs, and ...

BY RON CARIKER Is it time to abandon Facebook for your business? That seems like blasphemy to many of you that have invested years of resources to garner those hundreds ...

BY KENSEY EDWARDS Obviously, we would all like buyers to move down the path to purchase as quickly as possible. The faster they do, the faster you can make a ...