BY FORREST FLINN In my opinion, there is nothing worse in dealership life than dealing with passive-aggressive employees or coworkers.  You know the ones that say one thing and then ...

BY LAUREN LABUNSKY Artificial Intelligence (AI) has been a hot topic lately in the digital world, and for good reason. While in theory it may seem complex or even a ...

BY TONY GONZALEZ Parts and Accessories has been one of the major topics of conversation in Garage Composites 20-Clubs, at our Workshops, and when we go to consult in-dealerships. More ...

BY NAPOLEAN TETREAULT As fall approaches and summer riding makes way for back-to-school shopping, we take the time to reset our stores with seasonally appropriate merchandise in order to stay ...

BY SCOTT HOCHMUTH Every dealership wants to achieve full potential with all groups of customers and riders.  Unfortunately, however, one particular group of riders continues to elude many dealers: women. Although ...

BY FORREST FLINN Would you put a wolf in front of the hen house?  Then why would you put one in charge of your dealership?  Fraud and theft in business ...

BY KENSEY EDWARDS We’ve said it before - and we will probably say it again - the Internet has changed how buyers shop. It’s the explanation for so many of ...

BY LAUREN LABUNSKY Email marketing is a digital strategy that has stood the test of time in the online world, and one of the main reasons for that is its ...

BY SCOTT HOCHMUTH Walking into Brother Moto, in the heart of downtown Atlanta, is unlike entering any other motorcycle dealership in the Southeast. Crossing the threshold incites a rush to ...

BY KENSEY EDWARDS In our industry - the term ‘millennials’ feels like a curse word. They seem impossible, are unlike any set of buyers that have come before them, and ...