Pied Piper
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Dealers
Lessons from auto dealers: processes, response times, ‘invisible’ opportunities
Pied Piper’s Fran and Cameron O’Hagan share what powersports retailers can borrow — and what they should avoid — from…
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Dealers
BMW dealers rank No. 1 in PSI study measuring service appointments
BMW dealerships were first in the 2025 Pied Piper PSI Service Telephone Effectiveness Powersports Industry Study, which measured service appointments…
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Dealers
Indian dealers top-ranked again in PSI study measuring website responses
Indian Motorcycle dealerships ranked highest in the 2025 Pied Piper PSI Internet Lead Effectiveness (ILE) Powersports Industry Study, measuring responsiveness…
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Latest News
Pied Piper welcomes Eric O’Hagan as director of AI/ML
O'Hagan will lead Pied Piper’s ongoing efforts to leverage artificial intelligence and machine learning technologies, enhancing products, improving client experiences…
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Service Providers
Pied Piper appoints Alwyn du Toit VP of clients and partnerships
Prior to joining Pied Piper, du Toit was dealer principal and general manager of a group of five BMW dealerships…
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Dealers
Study: Triumph dealers ranked No.1 for providing service appointments
Triumph Motorcycles was ranked first of 27 powersports brands in Pied Piper’s 2024 PSI Service Telephone Effectiveness (STE) Study, which…
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Dealer Consultants
Indian Motorcycle dealers ranked highest in study measuring website responses
According to Pied Piper, the industry’s average internet lead effectiveness declined. Increased use of texting was offset by lower speed…
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Latest News
Pied Piper reveals service phone call effectiveness by brand
Harley-Davidson was ranked first of 26 powersports brands. Following Harley-Davidson in the rankings were Polaris Off-Road, BMW and Indian Motorcycle.
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Dealers
Polaris UTV Dealers Top Pied Piper’s Latest Study
Polaris Side-By-Side/UTV dealers led the way in a recent Prospect Satisfaction Index study conducted by California-based Pied Piper, outscoring 16…
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Dealers
PSB webinar series gathers dealers in interactive setting
The Powersports Business Online Learning Series kicked off Wednesday with a successful debut webinar, attracting attendees from virtually every facet…
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Dealers
Have you registered for #WebinarWednesday yet?
The clock is ticking and spots are filling up faster than expected. There’s a great seat available with a full…
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Dealers
First webinar in PSB Online Learning Series to debut Nov. 11
Seeking new ways to keep sales momentum at your dealership heading into the final two months of year and into…
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Can-Am
Can-Am dealers are tops for side-by-side shoppers: study
COVID-19 drove industry-wide changes in dealership sales behaviors, but for the third year in a row, Can-Am dealerships were the…
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