Dealer Consultants
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BMW dealers rank No. 1 in PSI study measuring service appointments
BMW dealerships were first in the 2025 Pied Piper PSI Service Telephone Effectiveness Powersports Industry Study, which measured service appointments…
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Indian dealers top-ranked again in PSI study measuring website responses
Indian Motorcycle dealerships ranked highest in the 2025 Pied Piper PSI Internet Lead Effectiveness (ILE) Powersports Industry Study, measuring responsiveness…
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Motorsports virtual meeting place ‘Fuel for Thought’ announces new schedule
New dates for Fuel for Thought virtual meetings have been announced. The meetings offer powersports event organizers a free resource…
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A powersports dealer’s guide to holiday sales
With consumers scrutinizing purchases like never before, retailers must help guide them to precisely what they need, whether they are…
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Report: Merchant survey reveals trends, impacts of ‘friendly fraud’
Nearly half of respondents estimated that friendly fraud was responsible for 50% or more of their chargebacks.
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Indian Motorcycle dealers ranked highest in study measuring website responses
According to Pied Piper, the industry’s average internet lead effectiveness declined. Increased use of texting was offset by lower speed…
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Rain riding study released
A recent survey explored motorcyclists' attitudes toward riding in the rain. Why do they do it? Does it scare them?…
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Study: What drives leisure for powersport enthusiasts?
Many powersport consumers have a life outside of powersports and seek enjoyment in many leisure activities. We found that most…
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Study: Indian Motorcycle dealers ranked highest in response to website customers
Powersports industry performance has improved substantially over the past five years, but there is now a large gap in customer…
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BCI launches ‘Dealership Sales Training Master Class’ online
The program includes six one-hour live webinars and access to webinar recordings.
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NPDA to host Economic & Banking Crisis dealer forum on April 12
The National Powersport Dealers Association (NPDA) will host a timely online panel discussion for dealers Weds., April 12 at 2…
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Without factory support, can anyone fix our service departments?
Powersports Business contributor Mark J. Sheffield, a former dealer principal who now steers dealership owners in the right direction as…
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Fraud prevention — it starts with you!
Powersports Business contributor Mark J. Sheffield, a former dealer principal who now steers dealership owners in the right direction as…
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RumbleOn enters into agreement to acquire Freedom Powersports
RumbleOn has announced it has entered into a definitive agreement to acquire Freedom Powersports, including the business and powersports dealerships…
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Is your dealership considering electric bicycle sales?
The following article was submitted by Powersports Business contributor Mark J. Sheffield, a former dealer principal and current dealership strategic…
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HR Update: New FSLA overtime rules and resources
BY FORREST FLINN In the past few years, I have blogged about future changes coming to the federal overtime rules…
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Management Update: Work and manage within your strengths
BY FORREST FLINN Have you ever read something that just changed your life forever? Have you ever had an experience…
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Dealership update: Giving thanks this holiday season
BY FORREST FLINN This past year has been one of the most challenging of my life and career. In May…
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HR Update: Straight talk on how to deal with passive aggressive employees
BY FORREST FLINN In my opinion, there is nothing worse in dealership life than dealing with passive-aggressive employees or coworkers. …
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Dealership Accounting Update: Would you put a wolf in front of the hen house?
BY FORREST FLINN Would you put a wolf in front of the hen house? Then why would you put one…
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