Blogs
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Surprise! Industry holiday sales fared well
There’s always been a rub against the industry that we as a whole are too seasonal-focused and not enough holiday-focused.…
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What comes after the retail sales crash?
You’ve survived a generational downturn in sales. Now make sure you’re ready to take advantage of the opportunities ahead. If…
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Word of mouth on steroids
Many dealers say word of mouth is their best form of advertising, and social networking sites have heightened that form.…
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Can you get out of your own way?
I find a portion of the nation’s brick and mortar powersports retailers struggle with multiple issues that hinder sales and…
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A retail sales picture that changes from region to region
It’s more a slow ascending hill than a dramatic climb, but the improved retail performance continues for the industry, even…
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A service department opportunity this winter
It’s a pretty rare time when something pushed as a win for the environment doesn’t actually translate into a loss…
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At least one retail sales drought ends
Did you hear that roar coming from Cupertino, Calif., earlier this week? That’s the headquarters of Ducati North America, where…
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You’re being judged, and you don’t know it
Customers are funny; they don’t always express what they are thinking about your store or your product. The only way…
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Communication and the profit motive
In a time when customers seem to be few and far between, there’s no question customer service needs to be…
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PG&A inventory advice for every dealership to consider
If your PG&A inventory is collectively a little more aged than you would prefer, than by all means focus on…
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