Internet
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Be successful with e-commerce
Many dealerships offer their customers the added convenience of online shopping for parts and accessories. With so many sites offering…
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Are you responding to your customers?
I was utterly shocked when I recently received an automated email response from a dealer’s information email address that said…
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Internet business is no longer incremental business
In the auto industry, we recently learned that industry-wide 36 percent of customer inquiries over the Internet remain unanswered after…
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Internet inquiries: Respond by e-mail or telephone?
More than 80 percent of today’s motorcycle shoppers visit a Web site before visiting a dealership, so we shouldn’t be…
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A major consideration for the holiday retailer
Those of you in holiday preparation mode, a reminder to not forget about your online shopper.
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Building your website traffic through search engines
The majority of a website’s search engine traffic comes from Google, Yahoo or Bing. Have you checked recently to see…
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Crucial issues that impact new unit sales
What percentage of your dealership’s Web leads are answered within 24 hours?
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