Blogs
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PSB offers quick tips to help dealers
Powersports dealers are busy. Sales need to be made; service needs to be completed; parts and accessories need to be…
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ATV sales may be coming back
A couple months ago in this blog, I wrote about my first ATV ride. It was exciting, refreshing, exhilarating to…
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Deciphering statistics for your dealership
Pay attention to the statistics that speak to you about your most probable customer – it is always easier to…
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Retail Remedies: Service department intro an important part of the sale
Family members run most of the operation in this multi-line, 1,000-unit store. It is located in a large metro market…
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Leadership: What’s your style?
Theories abound on leadership. What kind of leadership is most effective? The best answer is: It depends. You’ve probably worked…
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Gray, cold, wet and a late start to the season for many
This season has presented our industry with a big challenge: poor weather. For us Northerners, it’s been cold, wet and…
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PSB blog readers seek data
Everyone who blogs for the website brings different information to the table, and each was chosen to blog because of…
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Are you aligned for growth?
As the season drives forward at full speed there are signs of recovery and growth. OEMs have new financing, unit…
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When good management is not enough
I was recently talking to a dealer principal about his direction for the coming selling season. Our conversation centered on…
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New products in retail emerge
Last month, I attended the Global Shop retail solutions trade show. Each year I have two missions: one, to seek…
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Don’t forget that this industry sells excitement
When I took my post as the associate editor of Powersports Business more than six months ago, I had some…
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Loyalty comes from good customer experiences
There's nothing about pricing and promotions that creates loyalty. All it does is train customers to shop for the lowest…
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Things are starting to look up
As the primary selling season begins, there’s a hint of optimism in the air.
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Custom motorcycle demand changes
Though demand for custom motorcycles had dropped, and the economy had taken a downturn, the news of Big Dog Motorcycles’…
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Industry responds to Japanese earthquake
When the world learned of the devastation in Japan that followed an earthquake and tsunami on March 11, people everywhere…
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Quite a testament to a risky product development move
Even now, some four years later, it still strikes me as the most aggressive — and thus riskiest — product…
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What are customers using their smartphones for?
Think for a second how often you see cell phones in your daily life. At the mall, teens are using…
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Avoid the parts and accessories department trap
Another season is coming and this year is going to go one of two ways: Really, really well or slightly…
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Leadership in your dealership
What qualities does it take to be a good leader? Do you look at leadership as being the work of…
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