Alliance Customer Service Call Center names new general manager

Alliance Customer Service Call Center, a division of Alliance Management Partners LLC that specializes in motorcycle dealership call backs, named Kimberly Jones as its new general manager, according to a company press release.

Jones has experience in the marine industry with a marketing background.

Plans for Alliance include software upgrades for more user-friendly reporting for their dealerships, the release stated.

Alliance also expanded its existing consulting division, which is headed up by Roy Nicholson, a former member of the Harley Davidson dealers advisory council.  

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