Zurich Financial Services will host two workshops at the F&I Management & Technology Conference and Expo 2007, according to its press release.
Zurich’s workshops will be Wednesday, Sept. 19 and Thursday, Sept. 20 at Paris Las Vegas.
The first workshop will be “Road To the Sale To Increase Vehicle Service Contract Sales” with Glenn Roberts, brand and training executive for Zurich's Direct Underwriters business unit. The second workshop is “The Lost Art of Financing” by Peter Salerno, regional F&I manager for Zurich's Direct Underwriters business unit.
There also will be a number of other spokespeople at the conference addressing F&I issues, such as improving profit and Customer Satisfaction Index (CSI) through menu selling systems, legal compliance in the F&I office and reinsurance and profit participation programs.