Archives
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Training others in F&I skills
After a number of years selling retail vehicles, I wanted to be a sales manager. I went to my dealer…
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Retail Sales Report May 12, 2003
March off-road unit sales increase 5.3% Motorcycle sales and ATV sales were basically flat in March, but off-road sales provided…
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Tactics for dealing with lenders
Steve and I handled all the F&I business at the dealership where I worked. Steve was the manager of the…
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Working with financial institutions
Steve, the F&I manager at the dealership where I worked, was masterful at finding and cultivating good relationships with multiple…
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Retail Sales Report March 31, 2003
February ATV sales decline 9.7% ATV sales continued their soft performance in February, declining 9.7%, continuing a trend that began…
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The Service Department can help sell, too
The Service Department often can assist in the team effort of selling extended warranties. When it comes to talking mechanical…
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Retail Sales Report February 2, 2003
Motorcycle, ATV sales rebound in December Motorcycle and ATV sales rebounded in December after an off month in November, according…
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You can sell extended protection plans
Whether you call them Service Contracts, Extended Service Agreements, or as we will here, Extended Protection Plans, they are loaded…
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Stop thinking about selling something
Krispy Kreme and Harley-Davidson have discovered the benefits of engaging their customers. There are still plenty of companies that can’t…
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