Columns
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Selection committee finds another All-Star cast
If it’s May and the temps are finally rising, the industry must be going fast and furious. It’s no different…
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Lenders dictating rates? Ponder something else
Let it go. No, not the movie that we parents have been pulled into for the 17th time. That said,…
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Embrace the modern conversation — texting
It’s a mobile world. Your smartphone buzzes and blips to life, and then text happens. The first text: “Hi Dad,…
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The customer interview, from an F&I perspective
In previous articles, I have written about Power Ratings and rainmakers. This article is now the second part of a…
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Streets of China provide a lesson in sales pitches
As everyone in the industry knows, work trips are part of the gig. From trade shows to dealer conventions to…
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Change — whirlwind or not — a part of flourishing
Twenty years ago my associate Kris Denos and I were laughing our heads off. We had just gotten off the…
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Where does the finance process begin?
Where does the finance process begin? Just a guess, but for 75 percent of powersport dealers, the finance process may…
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Have you seen the latest data on mobile devices?
It’s always interesting to read the reports and data we receive on mobile marketing, since so much of our buying…
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The best practical powersports advice of 2013
Doing something different today. Removing the podium. Rearranging the chairs, so it’s less a traditional classroom format and more of…
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Yearlong bike to work brought ice, snow, cold
Snowmobile dealers in some parts of the country are reporting their best sales season in more than a decade. I…
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