Columns
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Indy an ideal time to assess parts ticket averages
So, you’re going to Indy. And you’re thinkin’ parties, and goodies, and shiny things, and girls who walk around wearin’…
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A simple fix to a complex situation
Rounded wheels. Sliced bread. Peanut butter. Electronic lead management. Yeah, OK, the last one there isn’t exactly hailed as a…
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Smoke and mirrors are no longer the magic potion
It’s no secret that the motorcycle industry is far behind automobiles, even though I hope some pieces of the auto…
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Nifty 50 winners show aftermarket innovation
It’s always a blast to sort through the growing number of applications each year for our Nifty 50 contest. The…
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Auction inventory now only a keystroke away
Dealers are becoming more and more comfortable with building their pre-owned inventory from the comfort of their office. Or home.…
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Lessening the struggle for F&I income
You’ve heard it many times, F&I is “found income,” and it most certainly is. It’s income you can generate without…
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Prepare to create opportunities, or beware of results
Well, the elections have been decided. At this point, it really doesn’t matter who won. What matters is how we…
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Black Friday 2012 and the motorcycle market
Our annual ADP Lightspeed analysis of Black Friday retail sales provided us with some interesting data on V-twin and metric…
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Power 15 to shed light on evolving dealerships
We talk about growth plans for Powersports Business every week. Ideas come from a range of team members, from associate…
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What will your dealership look like in 2050?
Seven barns. Big ones. Empty every spring, and waiting for the hay that would carry the dairy herds through another…
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Johnson’s retirement to include saddle time
“We stopped by their place one time on a ride in the Texas Hill Country one time just to say…
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Lessons from a teen lead to aid of CRM
I’ve learned you have to be a parent of a teenager to really appreciate one of the finer parts of…
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By design, be a better opener to avoid closing issues
You see a girl from across the room. She’s pretty, and you want to talk to her. Better go over…
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Top 10 ‘Must-Do’ list for profitable growth offers guidance
A while back, one of our clients asked us to put together a list of the “Top 10” most important…
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Marshall Distributing growing dealership base
It’s always interesting to see how distributors approach the summer show season. Some opt to invite only their vendors and…
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Campaigning for drastically needed change
That loud and lengthy groan you heard coming from the Midwest last night? Right around 10 p.m.? Yeah that was…
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Find your identity to create loyal customers
“Why do you work here?” This is a question I ask of nearly every employee when I go in-house to…
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OEM growth no shock to this premium brand
A diversified product line and commitment to quality assurance have combined to serve FOX well. Throw in the rising popularity…
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Improving P&A efficiency and profitability
In the May 21 edition, I wrote an article describing 10 ways to maximize your opportunities for PG&A sales. However,…
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Cobra back on top after surviving lead law
The Consumer Product Safety Improvement Act of 2008 was an all-consuming blitz for Sean Hilbert. In fact, he was so…
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