Aftermarket
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Owning your customer’s experience
BY NAPOLEON TETREAULT Accept ownership for what is in your area of control as well as your area of influence…
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Spring ahead
BY NAPOLEON TETREAULT Spring is a time of rebirth, renewal in nature. It’s also a time that most of us…
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Perspective and its role in your business
As the spring selling season is fast approaching, I wanted to touch on this subject a bit. Perspective: how we…
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Investment review time
There are many things we invest in in this business. We invest in the right location in which to place…
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The challenge of the millennium: How do we get millennials?
If you have been in business even a short amount of time, there is no doubt that you have faced…
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Stock and sell for success this holiday season
The holiday selling season is officially upon us and we have some hard decisions to make. What do we stock?…
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Are we having fun yet?
I coach a lot. Everything from kids teams to business professionals, family members to strangers. I coach sports that I…
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Engage your customer’s senses in the fight for increased sales
I want you to use your inventory as a weapon! Let me be clear on this: I am not encouraging…
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Be a better sales professional
Zig Ziglar was a master of explaining the key aspects of being a complete sales professional. He would break these…
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Turn off the noise
It’s time to turn off the noise. Similar to the frog in the pot analogy, that white noise we keep…
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It pays to be a winner
Does your team want to win? Are you set up to win? Are your people rewarded for winning? Let’s take…
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Put your mouth where your money is
In previous blogs I have been referencing the changing business environment we are seeing at the OEM, distribution and dealership…
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Use the tools in your toolbox
In the age of specialization and our climate of doing less with more, are you taking full advantage of the…
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The end of mass
Mass — we have been chasing it, advertising to it, selling towards it and building our businesses and brands to address…
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Overcoming objections
Just as important to listening to the customer when asking qualifying questions, we need to listen to our customers at…
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So you want to be a powersports entrepreneur?
With consumer confidence on the rise, you may be thinking now is the time to launch that idea, start that…
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Spring break 2017
Take a break from your day and make sure that you are ready for spring as we start the 2017…
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Is it time to employ a new strategy?
When all of us are playing the same game, your strategy to market customer experience and ease of doing business…
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What running taught me about business
Engage your senses to help you take in what you are currently overlooking. Recently I was in Texas for the…
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2017: Trends that favor our industry
2016 is over, and for most of us in powersports we are letting out a large sigh of relief for…
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