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Tag Archives: Mark Mooney

The building blocks of empowerment

Just because that new counter kid knows a computer and rides a dirt bike doesn’t mean he knows what to do at his job. The same applies to all your managers and team members, all the way down to the lot kid, although the lot kids sometimes seem to be the clearest about their job.

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A success story: How one dealership did it

Here comes fall. Things slow down, and reassessments start – the “What ifs.” What if you did this or didn’t do that, what would be different? Clear-headed assessment can be one of the hardest things we do. But when done properly, it’s like turning on a 1,000-watt light bulb, and it shows what type of leader you really are.

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Leadership: What’s your style?

Theories abound on leadership. What kind of leadership is most effective? The best answer is: It depends. You’ve probably worked for several types of leaders, and possibly have demonstrated various types of leadership skills yourself, depending on the situation.

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When good management is not enough

I was recently talking to a dealer principal about his direction for the coming selling season. Our conversation centered on the impending removal of his parts manager after more than 20 years. After two decades, what happened?

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Leadership in your dealership

What qualities does it take to be a good leader? Do you look at leadership as being the work of dealer principals, general managers and department managers? If you believe that your leaders are just your managers, think again.

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