Columns
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May 3, 2010: Catch this to improve your store’s profitability
If you grew up in a household where every want or desire was answered with a monotone “nothing’s free in…
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April 5, 2010: A difficult equation for the industry to solve
For those of you who still awake with cold sweats after dreaming about unresolved algebra problems you encountered, take heed.…
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March 8, 2010: A valuable resource you may not be familiar with
Honestly, I would love to be able to stand up, hold my hand palm up, and state for the record,…
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Feb. 8, 2010: Questions that you absolutely can’t answer ‘no’ to
I have to admit what you probably always suspected as true: There’s a lot of “juicy” stuff that never makes…
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Jan. 18, 2010 – Driving safety and sales with aggressive marketing
Fear is a terrific motivator, isn’t it? That thought is something I once mentioned to the owner of a fitness…
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Nov. 30, 2009 – Snake bit by the Internet? Here’s the antidote
True story: My first retail job in high school was working at an area pet store, known for stocking a…
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Nov. 2, 2009 – Why the acquisition environment could heat up
For those who have played the board game “Life” before, you’ll know there’s an immediate decision that needs to be…
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Oct. 5, 2009 – Admitting error: A daunting political request
Retreat. This isn’t a word to be used lightly, is it? The instantaneous negative reaction to this word relegates it…
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Sept. 7, 2009 – Focusing on the true purse strings of the industry
Do pilots take crash courses? How can there be self-help “groups”? If space is a vacuum, who changes the bags?…
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Aug. 10, 2009 – A recipe for a dealership profitability train wreck
With great regret I have to write on a subject that is infinitely depressing to consider but one I’m addressing…
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