Dealer Consultants
-
Brand loyalty belongs to your business
I’ll admit it, I’ve been around for a while. Many years have been spent with floorplan finance companies, managing a…
Read More » -
Cleaning up service behaviors
By now you have your spring cleaning done. You cleaned out your warranty, wreck and take-off parts that were cluttering…
Read More » -
Separating the wheat from the chaff
What sets your dealership apart from the rest? Perhaps some of you haven’t heard the expression, “separating the wheat from…
Read More » -
Intelligent interviewing
The number one challenge shared by motorcycle shops around the country is finding good technicians. Bad attitudes, poor work ethic,…
Read More » -
It all starts with communication
Merriam-Webster defines communication as: the act or process of using words, sounds, signs, or behaviors to express or exchange information…
Read More » -
When repairs go long — finish strong
No racer backs off on the last lap. So, why do we finish weak when repairs go long? It’s a…
Read More » -
Leadership steers your business in the right direction
Throughout my careers in wholesale inventory finance and as DSM with a Powersports OEM, I was able to witness firsthand…
Read More » -
DAKO’s fuel for thought
Ride Well — Be Profitable, four words that guide my actions; as an instructor, a writer, a consultant, a friend,…
Read More » -
Business administration: So important, yet so overlooked
I’ve worked 16 years within the inventory finance industry in various capacities and 12 years for a major OEM as…
Read More » -
Why you shouldn’t subsidize your sales department
My blog article for this month was supposed to be about determining if your dealership was better off having an…
Read More »