Archives
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March 12, 2007: Identifying shortcomings in sales, F&I departments
This series of articles recaps a portion of the opportunities that were uncovered by Gart Sutton & Associates’ powersports specialists…
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February 12, 2007: An inventory mix test that should enlighten your Indy experience
Stock and sell expensive parts, and you will have higher average tickets. Duhhhh! So who doesn’t know that? The truth…
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February 12, 2007: Assessing from a customer’s point of view
This series of articles recaps a portion of the opportunities that were uncovered by Gart Sutton & Associates’ powersports specialists…
Read More » -
February 12, 2007: An inventory mix test that should enlighten your Indy experience
Stock and sell expensive parts, and you will have higher average tickets. Duhhhh! So who doesn’t know that? The truth…
Read More » -
February 12, 2007: Assessing from a customer’s point of view
This series of articles recaps a portion of the opportunities that were uncovered by Gart Sutton & Associates’ powersports specialists…
Read More » -
January 22, 2007: Turning around a service department
This series of articles recaps a portion of the opportunities that were uncovered by Gart Sutton & Associates’ powersports specialists…
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January 22, 2007: Turning around a service department
This series of articles recaps a portion of the opportunities that were uncovered by Gart Sutton & Associates’ powersports specialists…
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December 25, 2006: Scrutinizing a service department’s processes
This series of articles recaps a portion of the opportunities that were uncovered by Gart Sutton and Associates’ powersports specialists…
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December 4, 2006: Fewer service appointments lead to an obvious sales question
Six years ago I found that 60 to 70 percent of metric units did not appear in the shop in…
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December 4, 2006: Taking an in-depth look at a service department
This series of articles recaps a portion of the opportunities that were uncovered by Gart Sutton and Associates’ powersports specialists…
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