At EICMA 2018, Ducati Motor Holding announced that Hudson Valley Motorcycles has been selected as the 2018 Dealer of the Year, America’s region. Located in Ossining, New York, the dealership was chosen based on a commitment to success across sales, service, customer engagement and comprehensive marketing activities.
The 2017 Powersports Business Power 50 dealership has consistently excelled in both CSI categories of sales and service, as well as CAS revenues of apparel and accessories. In addition, the dealership also excelled at qualitative bonus evaluation categories, including leads being followed up in 72 hours as well as superior utilization of social media.
“We’re excited and honored to win this award from Ducati Motor Holding," said Richard Alexander Jr., general manager of Hudson Valley Motorcycles. “It proves our team is doing a fantastic job servicing our loyal Ducatisti and is a testament that our family business is still going strong. We have a long-established basis on how we run our business after weathering many economic cycles in the industry over more than four decades. With my father, brother, nephew and long-term staff all working the sales floor and service area, you get the authentic family experience when visiting that truly showcases the passion of Ducati.”
Located in Westchester County, New York, the dealership was founded by Richard Alexander Sr. in 1966. The Alexander family has a deep and storied history of Motorcycle racing, with both Richie Jr. and Corey (third generation) earning AMA National Road Racing Championships.
“We were pleasantly surprised when Claudio Dominicali informed us that the factory has chosen Hudson Valley Motorcycles as winner of this award,” said Jason Chinnock, CEO of Ducati North America. “There were only three dealers in the world that received it and it is a tremendous honor. The Alexanders have done an amazing job for us, and consistently deliver the Ducati experience, while building customer loyalty.”