Chris Zane, a longtime bicycle dealership owner and author of the book “Reinventing the Wheel: The Science of Creating Lifetime Customers” will keynote the 2019 Tucker Show, set for Jan. 24-25 in Fort Worth.
Zane’s presentation will take place from 9:00 a.m. to 10:00 a.m. on Friday, Jan. 25.
Zane has a clear and inspiring message to share about driving business through innovative methods and ideas. He weaves his presentation with stories of success, current events, and future visions and his keynote presentation gets to the heart of today’s business issues.
Zane, 51, is a 35-year veteran of the retail bicycle industry. His story includes getting a state tax ID number at age 12, buying his first bike shop at age 16, and building Zane’s Cycles into largest bicycle shop in Connecticut by the age of 30. Today, Zane’s Cycles is one of the largest retail bicycle stores in the nation.
Zane’s unique approach to marketing includes strategies such as continual learning, the lifetime value of a customer, guerrilla marketing, bootstrapping, community relations, cost-controlled customer service, and image branding. He has positioned himself at the forefront of the industry by continuously setting standards in customer loyalty and creative marketing.