It’s no huge revelation that many owners of powersports dealerships got into this business because of their love and passion for riding and racing. There’s nothing wrong with that because ...

History Lesson For the last 16 years I've been focused primarily on enhancing Harley-Davidson dealership sales and customer relationships. In that time I've experienced firsthand the power of in-dealership presentations, ...

The daily management of a powersports dealership can be challenging, not to mention interesting with very few dull moments. Throw in some curve balls from your competitors, your aftermarket suppliers, ...

I get calls all the time from dealers who are panicked and stressed and asking if I can help them find a salesman, a service technician, a bookkeeper or a ...

Some of my friends in the motorcycle business know that due to circumstances mostly out of my control my three major work contracts dissolved over the last 12 months. First, ...

Most dealers in the powersports industry use floorplan financing. There are some dealers who are able to use floorplan financing for the free interest terms (if available) and then pay ...

Over the years I have been in hundreds of dealerships. Everywhere I go I hear dealership staff yell out “bill that to the sales department!” or “bill this to the ...

It’s fall and that means it’s time to transform your service department by revising old processes and procedures, creating a positive workplace culture and transforming customer’s vehicles so they stand ...

Many years ago … okay, it was decades ago, I read over and over that the service department should produce enough revenue to look after the fixed costs (rent or ...

Employee documentation in management is one of the most important things that we need to do in business. Unfortunately, like in almost every other industry, we are very bad at ...