BY FORREST FLINN Believe it or not, you and your dealership managers are leading by example every day. The question comes down to, are you and your managers leading by ...
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Management Update: Are you a transactional or transformative leader?
BY FORREST FLINN The field of leadership is the number one researched topic by management scholars today. Specifically, the concepts of transformative and transactional leadership styles are the current topics studied. This ...
Read More »Dealership Update: Why is my physical value for parts and accessories so different from my book value?
BY FORREST FLINN Have you ever wondered why the book value of your parts and accessory inventory is so different than those reported on the balance sheet? Does the book value ...
Read More »Management Update: What is burnout and how to prevent it
BY FORREST FLINN The other day, a client of mine said that she was just burned out when I asked her about the status of a few projects. I thought to ...
Read More »Dealership ticking time bombs: Using your DMS to manage your rebates before they blow up!
BY FORREST FLINN You think that managing rebates would be a simple and straight forward process, and mostly it is. Unfortunately, the rules for sales incentives or rebates change monthly, ...
Read More »HR Update: The skinny on giving employee references
BY FORREST FLINN Let’s face it, hiring and firing can be a daunting experience, but what do you do when an employee who left, willingly or unwillingly, lists you as ...
Read More »Management Update: What is a toxic employee, and how they are destroying your bottom line
BY FORREST FLINN Everyone today is using the word "toxic" in their personal and professional lives, but what does the word mean and how does it affect dealership life? Toxic employees ...
Read More »Human Resource Update: Don’t let your profits go up in smoke!
BY FORREST FLINN Today, as of this writing, ten states have enacted recreational marijuana use laws with more to come. Also, thirty-three states plus the District of Columbia permit the medical ...
Read More »Management Update: What is grit and do you have it?
BY FORREST FLINN Grit is not some disease you can get. Nor is grit some type of cleaning product, however True Grit is. According to Angela Duckworth, who coined the phrase, grit ...
Read More »Management Update: Work and manage within your strengths
BY FORREST FLINN Have you ever read something that just changed your life forever? Have you ever had an experience that reinvented how you view yourself and others that you ...
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