Kido Sports USA has launched a stand-alone Warranty/Tech Center where all warranty and technical issues, questions and concerns for the ScorpionEXO brand in the United States will be directed, according to a release from Kido.
“This expansion will allow Kido Sports USA LLC to focus entirely on the goal of total customer satisfaction,” said Rick Miller, president of Scorpion Sports Inc., in the release.
Changes have been made to the warranty procedures, he said, to make the process easier on the dealer and the retail customer. Doug Chapman and Jeff Kang are heading the customer service project.
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