Archives
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March 12, 2007: Identifying shortcomings in sales, F&I departments
This series of articles recaps a portion of the opportunities that were uncovered by Gart Sutton & Associates’ powersports specialists…
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February 12, 2007: An inventory mix test that should enlighten your Indy experience
Stock and sell expensive parts, and you will have higher average tickets. Duhhhh! So who doesn’t know that? The truth…
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February 12, 2007: Assessing from a customer’s point of view
This series of articles recaps a portion of the opportunities that were uncovered by Gart Sutton & Associates’ powersports specialists…
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February 12, 2007: An inventory mix test that should enlighten your Indy experience
Stock and sell expensive parts, and you will have higher average tickets. Duhhhh! So who doesn’t know that? The truth…
Read More » -
February 12, 2007: Assessing from a customer’s point of view
This series of articles recaps a portion of the opportunities that were uncovered by Gart Sutton & Associates’ powersports specialists…
Read More » -
January 22, 2007: Turning around a service department
This series of articles recaps a portion of the opportunities that were uncovered by Gart Sutton & Associates’ powersports specialists…
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January 22, 2007: Turning around a service department
This series of articles recaps a portion of the opportunities that were uncovered by Gart Sutton & Associates’ powersports specialists…
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December 25, 2006: Scrutinizing a service department’s processes
This series of articles recaps a portion of the opportunities that were uncovered by Gart Sutton and Associates’ powersports specialists…
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December 4, 2006: Fewer service appointments lead to an obvious sales question
Six years ago I found that 60 to 70 percent of metric units did not appear in the shop in…
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December 4, 2006: Taking an in-depth look at a service department
This series of articles recaps a portion of the opportunities that were uncovered by Gart Sutton and Associates’ powersports specialists…
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November 13, 2006: Evaluating a prospective dealership purchase
This article recaps a portion of the opportunities that were uncovered by Gart Sutton & Associates (GSA) powersports specialists during…
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October 16, 2006: Providing solutions to a rural dealership
This series of articles recaps a portion of the opportunities that were uncovered by Gart Sutton and Associates’ powersports specialists…
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September 25, 2006: Benchmarks, sailors and rocks in the night
The night of Saturday, Oct. 22, 1707, was foggy and the seas were heavy, but Admiral Sir Clowdisley Shovell pushed…
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September 25, 2006: Focusing on a dealer’s parts, service policies
This series of articles recaps a portion of the opportunities that were uncovered by Gart Sutton & Associates powersports specialists…
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September 4, 2006: Shopping PG&A from a consumer’s viewpoint
This series of articles recaps a portion of the opportunities that were uncovered by Gart Sutton and Associates’ powersports specialists…
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August 14, 2006: Improving profit starts with sales training
This series of articles recaps some of the opportunities that were uncovered by Gart Sutton & Associates powersports specialists during…
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July 24, 2006: A model of how to weigh progress vs. comfort
Eighty-nine year old Ray Miller in Reading, Penn., had a big grin on his face when he said, “Hey, take…
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July 24, 2006: Identifying the culprits behind lagging profits
This series of articles recaps a portion of the opportunities that were uncovered by GSA powersports specialists during consulting visits.…
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Analyzing a high-unit, low-profit dealership – July 3, 2006
This latest series of articles recaps a portion of the opportunities that were uncovered by our GSA powersports specialists during…
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Tackling one dealership’s stagnant sales – June 5, 2006
These articles recap some of the opportunities that were uncovered by GSA powersports specialists during actual consulting visits. These opportunities…
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