BY NAPOLEON TETREAULT As we are in mid-summer and just before we transition to our fall merchandising layouts, it’s a great time to ensure that the retail experience we are ...Read More »
Tag Archives: Napoleon Tetreault
How trained are you when it comes to product knowledge?
BY NAPOLEON TETREAULT Previously we have spoken about selling, selling profitably (margins), helping people buy, asking questions and providing value to your customers, among many other topics. This is all, ...Read More »
Inventory turns: how much is enough?
BY NAPOLEON TETRAULT In any sport in which you are trying to improve, be it running, biking, cross country riding or even doing a work out video in your own ...Read More »
Owning your customer’s experience
BY NAPOLEON TETREAULT Accept ownership for what is in your area of control as well as your area of influence in order to give your customer the best experience possible. ...Read More »
BY NAPOLEON TETREAULT Spring is a time of rebirth, renewal in nature. It’s also a time that most of us in powersports business’ look forward to. The end of the ...Read More »
Perspective and its role in your business
As the spring selling season is fast approaching, I wanted to touch on this subject a bit. Perspective: how we see things happening in our world around us. It's what ...Read More »