CDK Lightspeed, Service Manager Pro partner for two-way integration

CDK Global Recreation and Powersports Data Solutions have enhanced integration features in the LightspeedEVO dealer management system that allows a two-way sync with Service Manager Pro. This integration in LightspeedEVO is the first and only two-way integration with Service Manager Pro in the industry. With this new enhancement, dealers can transfer the part numbers associated with Service Manager Pro’s service intervals and common jobs directly into a Lightspeed EVO repair order, saving dealers time and streamlining the repair order process.

“This new integration will make writing up a repair order in Lightspeed even easier,” said C.R. Gittere President of Powersports Data Solutions. “It will allow a service writer to complete a ticket for a general service or common job without typing a single part number or labor line.”

Gittere continues, “Yamaha Motor Corporation, U.S.A. was at the forefront of pushing for this new feature from Service Manager Pro. They really want to make the workflow for a Yamaha dealer as easy and efficient as possible. This new integration will help ensure better customer satisfaction for the consumer at the dealership and will make sure all required parts are added to the repair order.”

"Yamaha understands the challenge our dealers face in providing the best service experience possible to their customers. SMP increases accuracy, saves time and makes sure the right Yamaha part is available for the right job every time,” said Colin Haugh, Yamaha Motor Corporation, USA.

“The Service Manager Pro integration was already one of our fastest growing third-party offerings. Now with the two-way integration dealers can pull the OEM parts back into an RO, so we expect it will only continue to become even more popular with our dealer clients,” said Kris Denos, General Manager for CDK Recreation. “We are always looking for ways to improve processes and workflows for our Lightspeed users. When we can save dealers time and improve proficiency in their parts and service departments, we all win.”

This integration is now available to powersports dealers using LightspeedEVO. The two-way integration will be available in LightspeedNXT this fall. To find out more about the Service Manager Pro integration please contact a CDK Recreation sales associate at 800-521-0309.

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