Columns
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April 23, 2007 – How many you sell could depend on how many you hire
I recently conducted a conference on dealership sale and acquisition. We had a great turnout and it was a very…
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April 23, 2007 – An offer or a disguised slap in the face?
If I walked into your dealership, extended a greeting, an offer for lunch and later an offer to buy your…
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April 23, 2007 – How to get $8,500 more each month from your service dept.
Do you measure your service department’s productivity and efficiency? Those two factors are both great ways to gauge the department’s…
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April 23, 2007: How to get $8,500 more each month from your service dept.
Do you measure your service department’s productivity and efficiency? Those two factors are both great ways to gauge the department’s…
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April 2, 2007 – Franchised dealers can no longer ignore Chinese products
Many in the industry were just hoping they would go away. After all, the initial product offerings from the Chinese…
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April 2, 2007 – An enhanced connection to a changing industry
The beacons of light shining down on the stage at last summer’s Ducati North America dealer meeting was so bright,…
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March 12, 2007 – F&I sales: the key to improving customer loyalty and profits
What’s the most profitable square footage in your dealership? If it’s not your F&I department, then you have an incredible…
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OPINION – Is your dealership changing as quickly as the industry is?
It has been a very busy 30 days, with the Harley-Davidson winter meeting in Orlando and the annual trade show…
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OPINION – A scary omen appears at the V-Twin Expo
In most business arenas, the discussion of cost-cutting is a practical endeavor. Although it’s near-universally dreaded, it’s also equally accepted,…
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March 12, 2007: F&I sales: the key to improving customer loyalty and profits
What’s the most profitable square footage in your dealership? If it’s not your F&I department, then you have an incredible…
Read More »