Columns

Either you are or you’re not. That’s how I’ve always felt about people’s interest level in statistics. Either the sight of them causes an involuntarily yawn or they just suck ...

Anyone in the motorcycle business, at any level, does not need to read this column to learn that things are tough out there. It is, however, a case of tough ...

Wanted to throw a different concept at you, in hopes it may bring some fresh perspective to your management meetings. A past colleague of mine introduced me to a practice ...

At a recent regional OEM meeting I attended the conversation between dealers on the break turned, as it always does, to “how’s biz?” As all of us know such conversations ...

Ever met SARA? She’s downright nasty. Can’t stand her. Don’t know many that really do. For those who haven’t been properly introduced, SARA is the acronym that describes how we ...

I recently had a meeting with some bankers to discuss funding the expansion of one of our dealerships. They were quite amazed that our business was up, given that every ...

“Unintended consequence.” That is, in most instances, a phrase that precedes exceptionally bad news. Kind of like “The IRS called …” or “Your mother-in-law …” In many respects, the ominous ...

You will be reading this in April and in nearly all parts of the country you are in the prime motorcycle “buying” season. I have recently been stressing that the ...

Keith Obermeyer’s CSI score for his Jasper, Ind., dealership is scary good. Actually, equal parts “scary” and “good.” Good because the metric store’s CSI is 98 out of a possible ...

On a number of occasions in the past — four to be exact, the first being in 1973 — I have been involved in efforts to establish a national dealer ...