The tug of war between e-commerce and customer service has been an ongoing battle for many dealers. While many dealers have e-mail addresses on their sites to help break down ...

DENVER - The whole "Men are from Venus, Women are from Mars" concept definitely has its place in retail. That's my conclusion after a recent dealership visit that was part of ...

To use an expression from a colleague of mine, do you mind if I borrow your brain? I'm in the midst of forming a panel for our upcoming Powersports Business ...

Despite April's overall U.S. retail sales being down about 9 percent compared to the year-ago period, there's a group with a decent amount of money burning holes in their pockets: ...

As first-quarter earning statements have trickled out over the past several weeks, one thing has certainly become evident: There are some huge market share rumblings going on. Certainly that appears ...

Last month Facebook surpassed 200 million users - that's more than half of our country's population. With social networking sites exploding faster than their creators can keep up with them, ...

Polaris Industries recently said it expects to lose less than 5 percent of its dealers this year as a result of the economic downturn. It was really the first official ...

Did you know that NASCAR fans are 82 percent more likely to buy a motorcycle than a person who's not an auto racing fan? Did you know the No. 1 ...

With the current economy and the severe effects it has had on our industry, it wouldn’t be  surprising to me to see fewer OEMs have dealer shows this summer and ...