What are some of the processes dealerships should use to help increase their F&I sales and customer satisfaction? What are policies that help support an improved relationship between the sales and F&I departments?
Answers to these common issues will be part of an F&I profitability seminar that will be held at the Powersports Business Conference & Expo.
Gart Sutton, owner of Gart Sutton & Associates, a 20 Group and dealership training provider, will lead the seminar on F&I profitability, discussing not only relevant policies but also other keys to the finance and insurance world: What six requirements are needed for an effective business office? What kind of incentives should be used to help spur F&I product sales? And what are some of the best practices to follow when conducting customer interviews and completing credit applications?
To learn more about Keys to F&I Profitability, make plans to attend the Powersports Business Conference & Expo. Under the theme of “Profit Xcelerator,” the two-day training event will be held Monday and Tuesday, Aug. 31 and Sept. 1, in Indianapolis. It will follow the Indianapolis MotoGP, an event that drew more than 90,000 motorcycle racing fans in 2008 in addition to a large dealer audience.
Profit Xcelerator will feature seminars from Sutton and other leading training consultants and industry experts. Each day, two tracks of seminars will touch on a number of key dealership profit centers, including parts and accessories, pre-owned units, service department and new unit sales.
Industry leaders and dealers also will be featured on panels that will explore several timely issues, including e-commerce and marketing.
The Powersports Business Conference and Expo also will include nearly 14,000 square feet of exhibition space for leading industry suppliers.
Copyright 2009 Powersports Business