Leone Foxwell, national manager, Inventory Finance, Yamaha Motor Finance Canada, explained that Yamaha Motor Finance Canada had previously outsourced its inventory finance program but had decided to bring the process in-house approximately 18 months prior to launch.
She said: “Once we had decided to take control of our supply chain, through delivering an in-house floor plan solution we went through a rigorous discovery process to examine what was available from a range of software providers and then closely evaluated all the options. When we concluded our evaluation we determined that White Clarke Group’s CALMS Compass system provided the best overall solution for our needs.”
Yamaha Motor Finance Canada was impressed with the features available in White Clarke Group’s CALMS Compass Wholesale Management System. These features include powerful workflow wrapped seamlessly around existing business processes; single view of the customer for a “one call” capability when handling queries; no-touch processing for improved efficiency, KPI-driven dashboards that provide instant visibility of portfolio performance and third party integrated inventory auditing and automated results handling.
The system also includes drill-down capability that allows immediate visibility and resolution of rule based exceptions and a comprehensive audit trail that enables effective credit control and compliance.
With the help of White Clarke Group’s CALMS Compass Wholesale Management System, Yamaha Motor Finance Canada is now able to reap the benefits of true supply chain integration, role-based web interfaces, an improvement in operational efficiency and quality of service while giving their dealers the power to manage their own wholesale accounts.
At the same time Yamaha Motor Finance Canada is able to review inventory across its dealer network and is equipped to run targeted incentives campaigns to help drive sales.
Kurt Ruhlin, Chief Operating Officer, White Clarke Group Americas stated: “Working closely with the Yamaha Motor Finance Canada team, our software solution was implemented with Yamaha’s requirements and delivered on schedule. The timing was of particular importance to Yamaha as they were faced with a fixed conversion date in moving away from their outsource partner.”
Further during the implementation process Ruhlin and his team were impressed by the way Yamaha Motor Finance Canada’s management were successful in ensuring that their dealers were in no way inconvenienced during the period of migration from the legacy system to CALMS Compass.
After less than six months of going live Yamaha Motor Finance Canada is surpassing all of their targeted goals experiencing an extremely high level of dealer adoption and satisfaction with the new program and underlying technology.