Channel Blade, provider of online marketing and management and sales education for the powersports industry, announced Tom Heron as the new vice president of operations, according to a Channel Blade press release.
He will be responsible for leading the operational and customer support functions, which include product development, process redesign, production management and customer satisfaction.
Heron has 25 years of experience in finance, operations, engineering and marketing in the publishing and financial services industries.
“Tom’s wealth of diversified experience and stellar track record will be invaluable as he focuses on building a world-class customer experience through high-quality support, product delivery and process consistency,” said Chuck Lewis, co-founder and managing partner of Channel Blade. “Our continued investment in recruiting executive talent is a testament to our commitment to growing both our business and our clients’ businesses.”