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S&S Updates Reseller Policy, Prohibits Online Orders

January 18, 2005
Filed under Features

S&S Cycle, Inc., Viola, Wisc., announced a new Reseller Internet Policy that may change the way some of the company's distributors and authorized dealers do business.
The new retailer agreement, found at, highlights Prohibited Internet Tactics and Practices; among them, that resellers may not solicit or accept orders for any S&S Engine Products on or through the Internet.
However, while a reseller may not advertise the price of any S&S engine product on the Internet, S&S says the reseller may advertise in general terms on the Internet that they have S&S engine products available.
"As a leader in the industry, we need to make sure the retail customer receives proper service and support of the products they purchase," said S&S Cycle Sr. Sales Executive Kurt Peterson. "Purchasing a high performance product from a web site does not provide an opportunity to establish the type of relationship we feel customers need. We want the customer to have a qualified dealer to purchase from; making sure S&S products are being installed and serviced properly.”
S&S says compliance with the policy - already distributed to all S&S distributors and dealers - is a requirement that will be “enforced across the board.”
In other S&S Cycle news, Brian Conyers has been promoted to Senior Manager of Communications & Marketing. Conyers joined S&S in June 2004 as Logistics & Customer Systems Interface Specialist.

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