Dealer Consultants
-
First Day of Training — Part 4: Being prepared
My first question to the class is, “When does a sale begin?” I will always hear, “When you greet the…
Read More » -
Win the holiday female trifecta
She’s coming into your store. She’s on your website. She’s spending more money this month than in the previous 11.…
Read More » -
First Day of Training – Part 3
The first thing I like to talk about when I begin the first day of training is attitude. I explain…
Read More » -
If you want to get ahead in business, never say …
What does it take to get ahead in business today? While the experts may offer such suggestions as having cutting-edge…
Read More » -
First day of training — Part 2
Editor’s Note: This is the fifth in a series about hiring salespeople. In this blog, Steve Lemco explains how to…
Read More » -
Women and Harley’s new Street models
Watch out Honda, Harley’s new Street 500 and 750 models mean women who dream of riding a Harley no longer…
Read More » -
Luring 3 types of women
When I ask companies or dealers what type of women they’re targeting, many times I hear “all women use our…
Read More » -
First day of training — Part 1
Editor’s Note: This is the fourth in a series about hiring salespeople. In this blog, Steve Lemco explains how the…
Read More » -
Is customer service experience your top priority?
Most companies think they provide great customer service. However, a recent survey conducted by Echo Research for American Express found…
Read More » -
A listener’s view: We are our presentations
The goal of every presentation is to successfully influence how listeners will think or act. If that’s so, few presentations…
Read More »