Dealer Consultants
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Day Two: Price quoting continues
The first thing I do after I welcome the survivors back to day two of class is take a role…
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Sometimes, usually, occassionally…
It’s not what we do once in a while that shapes our lives. It’s what we do consistently — Anthony…
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Is your dealership at risk of workplace violence?
Last month the nation was stunned when Alison Parker and Adam Ward were shot and killed live on WDBJ7 television…
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STEM girls and motors
On a recent hike, I came across a college girl wearing a T-Shirt proclaiming, “Science is the new rock ‘n’…
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Let’s talk about price — Part two
If the salesperson gets a sour look and shows fear while it is not his or her money being spent,…
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Are you blaming your service department for heat cases?
Ever get a call from a customer that wants to cancel their protection agreement because of your service department? Just…
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Opportunity is knockin’
The sure way to miss success is to miss the opportunity — Victor Chasles Here’s a riddle for you. Knock,…
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Generation Z: A force 20 million strong
Just when you think you have just cracked the code on managing members Generation Y, or more commonly known as…
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Cussing: What do women think?
Recently, a lively LinkedIn discussion caught my eye about the increase of cuss words in marketing. Then, a moto-journalist friend…
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Let’s talk about price
To make my previous blog’s point clearer, I do a role-pay. I play both customer and salesperson. Customer: “So Steve,…
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