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Turn off the noise

By Napoleon Tetreault

It’s time to turn off the noise. Similar to the frog in the pot analogy, that white noise we keep in the background has increased in volume to the point ...

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It pays to be a winner

By Napoleon Tetreault

Does your team want to win? Are you set up to win? Are your people rewarded for winning? Let’s take a quick look of what a winning culture looks like. ...

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Put your mouth where your money is

By Tim Calhoun

In previous blogs I have been referencing the changing business environment we are seeing at the OEM, distribution and dealership levels of retail oriented businesses. Legacy businesses (JC Penney, Sears ...

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The end of mass

By Tim Calhoun

Mass — we have been chasing it, advertising to it, selling towards it and building our businesses and brands to address it for decades. Unfortunately mass is dissipating, quickly being replaced ...

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Overcoming objections

By Napoleon Tetreault

Just as important to listening to the customer when asking qualifying questions, we need to listen to our customers at the close. Last year we talked about asking our customers ...

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Spring break 2017

By Napoleon Tetreault

Take a break from your day and make sure that you are ready for spring as we start the 2017 selling season. I didn’t get much out of literature class ...

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