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The market researcher’s dilemma

By Gary Gustafson

“What enables the wise sovereign and the good general to strike and conquer, and achieve things beyond the reach of ordinary men, is foreknowledge.” — Sun-Tzu, The Art of War ...

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A new toy… I mean tool

By Jackson Smith

I came in to work this week to find my general manager had installed a new phone system for the store. Well, if you’re like me, it’s always exciting to ...

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