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Nov. 14, 2005 – The fourth P in Profit: Performance
Over the past couple months, I’ve laid on you what I see as being the key building-blocks of dealership profitability.…
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Oct. 17, 2005 – The third P in Profit: Processes
Strategy gets you on the field, but it’s execution that pays the bills! Right from the start, our 20-group members…
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Aug. 15, 2005 – The second P in Profit: People
Editor’s note: In the last issue, Bill Shenk introduced “The Four P’s in Profit”: Purpose, People, Products, and Performance. He…
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June 6, 2005 – The 4 P’s that lead to better dealership profits
After analyzing hundreds of dealerships through the 20-group experience, it has become clear to me that there are some basic,…
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April 4, 2005 – Effective managers have similar characteristics
What are the qualities that define an excellent manager? What traits and habits are evident in the daily performance of…
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March 14, 2005 – Do you have enough staff to service your customers?
I was recently asked to come into a very nice mid-size dealership that represents four manufactures and do a general…
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Feb. 14, 2005 – Building up your staff will improve your profitability
Whether you’re the dealer principal of a major metropolitan multi-line dealership with 50 employees or a small single-line dealer out…
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Jan. 24, 2005 – Who is in control? You? Or your Inventory?
As I travel around the country evaluating dealerships I am repeatedly asked questions about parts department inventory. What’s hot and…
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