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Monthly Archives: January 2014

I wish you all the best and successful 2014!

By Jennifer Robison

  Editor's Note: Jennifer Robison wrote this blog before the Super Bowl. Obviously she is quite pleased with the outcome of the game. January is nearly gone. Super Bowl is this weekend, and of course I want my Seahawks to take the win! The Super Bowl has significance to our powersports retail. It means that with football over, spring is ...

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Seeking service efficiency

By Tom Kaiser

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Service departments are messy by nature, but their importance in terms of customer satisfaction and loyalty cannot be overlooked. While the front-of-the-house staff greets the customer and usually establishes the initial relationship, the service department is where that relationship is tested in times of trial. When customers bring in a vehicle in need of repair, will they leave overjoyed with ...

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Arai partners with Doe-Anderson for marketing

Arai Helmet, Inc. has appointed Doe-Anderson as agency-of-record for creative and digital support in the North America market. “We’re excited to begin working with Doe-Anderson and look forward to the fresh voice that they will bring to our brand,” said Brian Weston, managing director of Arai Helmet, Inc. “Their expertise in brand development within the powersports and premium product industries ...

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Scorpion hires ex-Klim product line manager Wilkinson

Scorpion Sports, Inc. has added veteran motorcycle apparel developer Edward Wilkinson to its lineup as director of development. “We are incredibly fortunate to bring Edward on board to oversee and expand our development team,” John Kim, vice president of business operations. “Not only is he an avid motorcyclist, he is also a materials and production expert. He was the innovator ...

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A changing consumer shopping experience

By Neil Pascale

When you opened the dealership doors on Jan. 1 to a new year, did you pause to consider the change? The change that has swept this industry — not to mention every other retail sector — compared to just two short years ago? It wasn’t the product in your shop. Oh sure, there has been change there, but not dramatically ...

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Las Vegas Harley-Davidson breaks ground on new store

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News Release On Jan. 23, Las Vegas Harley-Davidson broke ground on a full-line Harley-Davidson dealership on the famed Las Vegas Strip. A custom Nevada Sesquicentennial-themed motorcycle celebrating the state’s 150th anniversary was revealed as part of the event, along with details on how one lucky rider will win it at the store’s grand opening. The groundbreaking event welcomed Harley-Davidson owners ...

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Dealership burglarized twice

Mid America Powersports in Wichita, Kan., was burglarized twice in five weeks, with about $44,000 worth of merchandise stolen between the two events. Dealership owner Ross Reed told KAKE-TV that both times someone cut a hole into a spot in the roof of his store. On Dec. 23, a 2014 Kawasaki side-by-side and a 2013 Honda dirt bike were stolen. ...

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Dealership hosts Easyriders after party with David Allan Coe

News release The Bluestone is proud to host the 3rd Annual Official Easyriders After Party on Saturday, February 8th, 2014. This year’s party, hosted by A.D. Farrow Co. Harley-Davidson, will feature legendary outlaw musician David Allan Coe, along with special performances by Cliff Cody and Mark Pennington. The party is set to kick off at 8PM, with live music beginning ...

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Harley’s U.S. retail sales increase 4.4 percent in fiscal 2013

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News Release Harley-Davidson, Inc. (NYSE:HOG) earnings and dealer new motorcycle sales continued their growth in the fourth quarter of 2013 and for the full year, compared to the year-ago periods. Fourth-quarter diluted earnings per share increased 9.7% to $0.34, primarily on strong operating results in the Motorcycles segment, including higher revenue and lower operating expense, compared to the year-ago period. ...

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